Privacy Policy for Shri Tantra Sangha

Effective Date: October 1, 2026

Last Updated: October 1, 2026

At Shri Tantra Sangha (accessible via our website at https://www.shritantrasangha.com and our mobile application), protecting the privacy and confidentiality of our visitors and clients is one of our highest priorities. This Privacy Policy outlines the types of information we collect and record, how we use, manage, and protect it, and the choices you have regarding your personal data.

If you have any questions or require additional information about our Privacy Policy, please do not hesitate to contact us through our website or in-app support.

1. Scope of Policy

This Privacy Policy applies solely to our online activities, website visits, mobile application usage, and direct-booking workflows for our astrological, tarot, and energy healing consultation services. It does not apply to any information collected offline or via channels outside of our official digital platforms.

2. Information We Collect

We collect personal information that you voluntarily provide when registering an account, booking a consultation, interacting with our mobile app, or contacting us directly. The information we collect may include:

  • Account & Contact Information: Name, email address, and phone/WhatsApp number.
  • Consultation & Astrological Details: Birth details (Date of Birth, Time of Birth, and Place of Birth) required for precise astrological chart analysis, along with personal queries or session notes submitted by you.
  • Transaction & Technical Data: Basic device information, IP address, browser type, and log files collected automatically to ensure platform security and functionality.
  • Payment Processing: We do not store or process sensitive financial details (such as credit/debit card numbers or net banking credentials) on our servers. All online payments are handled securely through our authorized third-party payment gateway partners (such as Razorpay).

3. How We Use Your Information

We use the information we collect in various ways to support your experience, including to:

  • Create, manage, and secure your user account.
  • Schedule, confirm, and deliver your booked tarot, astrology, or energy healing sessions (including unlocking client dashboard features and live session links).
  • Communicate with you directly, including sending appointment reminders, service updates, and customer support via email, in-app messaging, or WhatsApp.
  • Improve, personalize, and optimize our website, mobile application, and overall user experience.
  • Analyze platform traffic and usage trends to maintain site security, prevent fraud, and handle administrative tasks.
  • Comply with applicable legal obligations.

4. Log Files, Cookies, and Tracking

Shri Tantra Sangha uses standard log files and cookies to record visitors and app users. This data captures information such as IP addresses, browser types, Internet Service Providers (ISPs), timestamps, and referring/exit pages. This information is used for analyzing trends, administering the platform, and tracking user movement to improve our digital services. You can choose to disable cookies through your individual browser options, though doing so may affect certain website functionalities.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personally identifiable information to third parties. We may share your data only with trusted third-party service providers (such as hosting providers, secure payment gateways, and communication tools) strictly to the extent necessary to facilitate your bookings, app functionality, and operations, subject to strict confidentiality obligations.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission over the internet or digital storage is 100% secure.

7. Account Management and Permanent Deletion

  • Account Access & Control: You can view, edit, or update your profile information and booking history at any time through your Client Dashboard or app profile settings.
  • Permanent Account Deletion: You have the right to permanently delete your account and associated personal data at any time. To do this directly through the mobile app, navigate to “More Options” > “Account Delete”. Upon your confirmation, your profile, personal data, birth records, and booking history will be permanently erased from our active database in accordance with our data retention standards.

8. Your Data Protection Rights

Depending on your region (including GDPR for European visitors and applicable guidelines for users in India), you have specific rights regarding your personal data, including:

  • The right to access, update, or request copies of the personal data we hold about you.
  • The right to request the correction of any inaccurate or incomplete information.
  • The right to request the erasure or restriction of processing of your personal data under certain conditions.
    If you wish to exercise any of these rights, please contact us directly.

9. Children’s Privacy

Our services are intended strictly for adults (aged 18 and older). Shri Tantra Sangha does not knowingly collect personally identifiable information from children under the age of 18. If you believe that a child has provided personal information on our website or app, please contact us immediately, and we will take prompt steps to remove such information from our records.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates.

11. Consent & Contact

By using our website, mobile application, or booking our services, you hereby consent to our Privacy Policy and agree to its terms.

For any questions, grievances, or support requests regarding this policy or your personal data, please reach out to us through the in-app support section or via our website at https://www.shritantrasangha.com.
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